Privacy policy

Privacy Policy

Last Updated: 14/11/25

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website (demonicgriefclothing.co.uk). By using the Site, you agree to the practices described below.

1. Information We Collect

a) Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely through third-party providers)

We do not store full credit card details.

b) Automatically Collected Information

When you browse the Site, we may automatically receive:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and tracking data

This data helps us improve our website and user experience.

c) Optional Information

If you sign up for newsletters, create an account, or interact with customer support, we may collect additional details such as preferences or feedback.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you (order updates, customer support, etc.)

  • Improve and optimize our Site

  • Prevent fraud and maintain security

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers

  • Website hosting and analytics providers

These third parties are only permitted to use your data to perform their services.

We never sell or rent your personal information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart

  • Improve site performance

  • Analyze site usage

  • Deliver relevant advertisements

You can disable cookies in your browser settings, but some features may not work properly.

5. Your Rights

Depending on your region (e.g., UK/EU GDPR), you may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing

  • Withdraw consent

  • Request export of your data

6. Data Security

We take reasonable measures to protect your information, including encryption, secure hosting, and limited access controls.
However, no method of transmission online is 100% secure.

7. Retention of Information

We retain order information for our business records unless you request its deletion.
Marketing data is stored until you unsubscribe.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

 
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